Consistency is key

International HubSpot implementation for Modern Dental Europe

Client

Modern Dental Europe

Technology

HubSpot

Date

2023

Branches

Healthcare services

Services

HubSpot implementation, Data migration, User Adoption Training

Modern Dental Europe is a leading international company specialising in dental products and services for dentists. Modern Dental Europe was looking for a way to standardize its marketing across multiple countries in Europe. To achieve this goal, they decided to use HubSpot. They chose Endeavour to make the implementation a success.

Modern Dental Europe case
Modern Dental Europe
HubSpot Modern Dental Europe

Challenges as a catalyst for growth

Branding. Modern Dental Europe is a conglomerate of different companies, each with its branding. In addition, there are cultural differences in how they communicate with customers.

At the same time, there needed to be consistency in communication and user experience on the websites, each focused on a specific country. Modern Dental Europe wanted the same assets across different countries to communicate consistently without too much hassle.

Marketing automation. Modern Dental Europe wanted to deploy marketing automation to increase the efficiency of their marketing departments all over Europe and create a more personalized and consistent customer experience.

Data quality. The dental market differs in every country, so data was stored differently. Some countries have many self-employed dentists, making the dentist a business at the same time. Dentists in other countries are often employed by a company, so the data structure looks different.

Quotes

Jack Petersen

Marketing Automation Manager

phased out applications

0

increased efficiency

+ 0 %

users onboard

100+

consistent way of working

1

Game changers

The implementation allowed Modern Dental Europe to immediately standardize processes and practices across nine European countries. Using HubSpot enabled them to automate many manual tasks, such as sending brochures or pricelists to people who requested one. Or creating automated lists of people who attended a webinar instead of exporting and importing data from different systems. The automations made Modern Dental Europe more scalable as a business and way more efficient.

Modern Dental Europe has a solid foundation for further developing and optimizing its marketing and sales efforts. The collaboration between Modern Dental Europe and Endeavour is a textbook example of optimizing operational efficiency. In doing so, Modern Dental Europe offers a consistent customer experience internationally.

Quotes

Jack Petersen

Marketing Automation Manager

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